Common Questions

How long have you been in business?
We have been in business since 2005.
Is this the primary focus of your business?
Yes, we are totally focused on taking care of vacation homes for absentee home owners. We are not house cleaners, handymen or real estate agents looking for supplemental income.
Why did you start this business?
We owned a second home here and struggled first-hand with the difficulties of absentee ownership. There has been no other professional company offering services at this level. When we moved to Bend we knew it would be a great solution to use our expertise in property ownership, management and real estate to fill the void in the marketplace.
What experience do you have?
Home Fridays is filled with people who are passionate about homes and properties? Shannon was in the real estate business for over 20 years owning, operating and advising corporations around the world on how to manage their properties. David has been an owner, operator and renovator of residential income properties for the over 10 years. Our staff is equally experienced in home building, design and residential management.
Is the company licensed, bonded and insured?
Yes, Home Fridays is licensed in Bend, and has been since its inception in 2005. Home Fridays carries $2,000,000 in liability coverage and we are bonded.
Are you available 24/7?
Yes! And, we take all calls personally vs. relying on an answering service.
How often will you visit our house?
We will visit your house a minimum of once per week, and more often per a homeowner's request and/or in the event of any unusual weather situations such as wind storm, extreme cold, etc.
What do your services entail?
Home Fridays creates a custom checklist for each house that typically includes windows, furnace, ice maker, faucets, toilets, doors, windows, gutters, and much more. We view your house as an asset and therefore ensure that everything is in order. We also identify any maintenance items that will need attention, such as painting, deck refinishing and other items that will protect your asset for the long run.
How will you communicate with me?
Home Fridays will provide you with a monthly Home Wellness Report detailing what we observed during our visit, any actions we took and anything that might need attention. We will email, snail mail , phone or text depending on the urgency and your preferred method of contact.
What happens when you find a problem?
If the problem is of an urgent nature such as a plumbing leak or other damage, we will immediately fix the problem. Our first call is to one of our trusted vendors (plumber or other contractor); our second call is to you, keeping you informed of the problem and communicating our solution.
Whom will the vendors work for?
We hire and pay the vendors so you won't have to worry about it. We have found that local vendors are much more responsive to us because they want to earn business on all the homes we take care of and not just a small job on a single home.
How do you find your vendors?
We use local vendors that are licensed, insured and bonded that have been found through our referral network and extensive reference checking. We verify the vendors insurance and license are current. All vendors have signed a contract with Home Fridays to protect you as the homeowner.
Who fixes and cleans things?
Home Fridays employees a handyman for the small items. We also contract with local licensed vendors for repairs, services and cleaning as needed. If it is electrical - we want the licensed electrician working on your home. For cleaning we use only bonded, insured cleaners to ensure your home is protected.
Who will act as the local contact for our security company?
Yes, we are the first phone call the security company makes when the alarm goes off in our clients homes. Because we know our owners schedules and we schedule the work that goes on in the home, we know if the alarm is valid. If it is clearly not a false alarm, we ask them to send someone to the house right away. Once the house has been cleared we go in and make sure that art, valuables and everything else is in place. Our next call will be to put you at ease knowing we have been there for a first hand look up and to lock up your home.
How many people work for you?
Home Fridays is comprised of four people. Someone is always available to handle any issues that may arise 24/7.
Do you have a payroll?
Yes, we have a payroll and are current on all business and employee taxes. If you are ever audited, all payments made to Home Fridays will stand up to the rigors of an audit.

Call Shannon today to setup your personalized service plan.

541 317 3088

"Knowing that a reliable person is checking on our house every week and who is able to identify and solve problems without delay gives me great peace of mind."

-Nancy, Broken Top

Additional services
available upon request